Fix Can’t Load/Display Images Issue in Microsoft Teams Chat

Ever since Microsoft launched the Teams messaging app, there have been users who have been struggling with one particular issue. The problem is that, no matter what they do, they are not able to load or display images in their messages. (This is particularly common on Macs, even though it happens on PCs as well.)

Microsoft Teams is quickly becoming the most popular chat platform for corporate teams. With the ability to connect with team members, share files, and message across multiple platforms (mobile, desktop, and web) makes it a much needed addition to any team’s arsenal. While Teams is great, it is still a Microsoft product, and as such, is not immune to the occasional bug or issue. One of the most common issues is the inability to load or display images properly.

The problem with this is that the file path to the image is not working. This is important when you want the image to display in the chat response. The good news is that you can fix this yourself. The fix is quite simple, and will take you only a moment once you find it. The fix is simple, and it requires that you either edit the file path in the HTML code by hand or in the image title. Do this by editing the Title field in the Sharing Tools section of the image itself.

RECOMMENDED: Download this tool to safely fix common Windows errors and automatically optimize system performance. Microsoft Teams is a popular collaboration tool in organizations, businesses and schools. Whether you work at home or in the office, MS Teams is a reliable choice for collaborating with your colleagues and associates. Users can chat on the platform directly with another person or through a team chat. In the context of teamwork, sharing files and documents via chat is the order of the day. Fortunately, Microsoft Teams supports file sharing, including PNG, JPG, JPEG or GIF images. The problem occurs when some users complain that thumbnails of images are not visible, are not displayed or are displayed in discussions. They just can’t see the images coming through the channel. If you are experiencing the same problem, we will give you some tips and techniques to solve the problem.

Repair images that do not download or display in Microsoft Teams chats on Windows 10

alt=How-Images-are-not-loading-or-representing-in-Microsoft-Teams-Chat-on-Windows-10 width=450 height=537 data-ez= data-ezsrc= />

Solution#1 – Investigate Microsoft Teamsserver issues

To rule out issues beyond your control, you should first check the status of the Microsoft Teams service. There are sometimes planned and unplanned downtimes that can cause problems, such as B. the inability to download images. You can use services like or to check the status of the Microsoft Teams server. Just go to their website and check the status of the service. You can also follow Microsoft’s official social media channels for announcements about topics that may be of interest to you. If everything works fine, but you still can’t load the Microsoft Teams chat images, continue with the next method.

Solution #2 – Use MS TeamsWeb application

alt= width=800 height=413 data-ez= data-ezsrc= /> If you have problems using the desktop application on your PC, you can try using the Microsoft Teams web client.

  • Launch in any browser on your Windows 10 computer.
  • Now log in to your MS Teams account if you haven’t done so already.
  • Go to the corresponding chat message and check if the images have been downloaded.

Solution #3 – Use Task Manager to stop Microsoft Teams application processes

alt=Use Task Manager to stop Microsoft Team application processes width=800 height=476 data-ez=data-ezsrc= /> If the issue persists, you may need to shut down the Microsoft Teams application using the Windows Task Manager feature. Sometimes an application and its processes continue to run in the background even after the window is closed, which can cause all sorts of problems.

  • Start Task Manager from the Start menu or just press CTRL + SHIFT + ESC.
  • Click the Processes tab and type in Microsoft Teams to highlight all running processes related to the service.
  • Now right-click on a specific process and select Stop Task to stop the service.
  • Restart Microsoft Teams and check if the problem with the image has disappeared.

Solution #4 – Open the Microsoft Teams web application with a different browser

If the problem occurs in the Microsoft Teams web interface, you can try switching browsers to see if the problem goes away. Microsoft’s Edge browser, which is based on Chrome, should be at the top of the list, but Google Chrome, Mozilla Firefox and even Brave or Opera can also work with Microsoft Teams. Try opening the site in one of the available browsers to avoid cross-browser compatibility issues.

Solution #5 – Clear the cache of Microsoft Teams on the PC and in the browser

Some problems like this can be caused by caching issues.

Clear the cache of the Microsoft Teams Desktop application on Windows 10

  • Exit the Commands application.
  • Launch the file explorer and click on the storage bar.
  • Copy and paste this file path to access the Teams program files directly:
    • %appdata%Microsoftteams
  • Now, to clear the Teams app cache, open each of these folders and delete the files they contain:
    • Cache
    • block_storage
    • Databases
    • GPUCache
    • IndexedDB
    • Local memory
    • tmp
  • Open the Orders application again and check.

Clearing the Microsoft Teams browser cache

alt=How-to-Clear-Microsoft-Teams-Browser-Cache-on-Microsoft-Edge width=800 height=352 data-ez= data-ezsrc= />Screenhot: Windows Shipping You can easily clear the Microsoft Teams cache and cookies in any browser you use to access the service. Learn how to do this in the Microsoft Edge browser.

  • Go to edge://settings/content.
  • Select Manage and delete cookies and website data.
  • Click Show all cookies and location data.
  • Now type in the search box to display the Microsoft Teams site data stored in your browser.
  • Click the arrow and then the trash can to delete the team’s cookies.
  • To delete saved images in the Edge browser, go to edge://settings/privacy.
  • Under Delete Browsing Data, click Choose what to delete.
  • Uncheck everything else except for images and cache files, and click Delete Now.

Were you able to solve the issue of not being able to upload an image in Microsoft Teams chat? Let us know which one worked so other users can try it too. ARE YOU STILL HAVING A PROBLEM? Try this tool to repair Windows errors and safely optimize system performance in automatic mode.If you are using Microsoft Teams as your chat client (and you really should), you might encounter a problem where you can’t display images at all (and neither can anyone else). This problem, while not a major one, is a bit of a hassle.. Read more about microsoft teams stuck uploading image and let us know what you think.

Frequently Asked Questions

How do I fix Microsoft Team images not loading?

Continuing with our last few posts about Microsoft Teams, some of you have been having problems where you can’t view images in the Team chats. This is most likely because the images are being blocked by web filters that are built into your browser. To fix this, you will need to whitelist the Microsoft Teams website, and any other site you use to view the images on. As the hub for team collaboration in Office 365, Microsoft Teams is meant to bring coworkers together by connecting them in one app. It’s easy to use and convenient to have all your team conversations in one place. However, the Teams app can sometimes cause problems and once the connection goes down, everything comes to a halt.  If you are encountering the following problems on Microsoft Teams, you have come to the right place:

Why can’t I view images in teams?

We’ve had a few cases recently where a user has had problems with being unable to view images on Microsoft Teams. In addition, they experience other oddities such as not being able to copy or paste the text in a chat window. We’ve found that this often occurs after a recent update and/or the re-installation of Teams. When this occurs, Teams can become corrupted and will need to be reset. The low-level network error is something that a lot of users are experiencing right now and mostly it happens because the Microsoft Teams app in Windows 10 doesn’t seem to be able to load/display images. If you are having the exact same problem then you should know that the cause of the problem is a Microsoft Teams update for Windows 10. Right now there are more than 1,000+ users who are experiencing the same issue as you and they have already reported it to Microsoft.

How do I show images in Microsoft teams?

You can post images in Microsoft Teams chat, and see them from across the room, but only if your administrator has enabled the functionality and you have the right permissions.  Otherwise you’ll see a placeholder for the image, and be unable to click through to the website where the photo is stored.  The instructions below show you how to enable showing images for your team, and how to set up a Teams bot that will display images when you or your colleagues mention them in chat. Microsoft Teams is a collaboration platform tightly integrated with other Microsoft Office products. It allows us to connect to conference calls, meetings and share screen among the team members. While it is a great collaboration tool for small teams but it lacks some basic functionalities. One of the most common issue faced by most users is showing images in Microsoft Teams.

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